Frequently Asked Questions

You can book directly via our online booking form, contact us by phone at +33 6 52 03 99 15, or via WhatsApp. We recommend booking at least 24 hours in advance to guarantee availability, although we also accept last-minute bookings subject to availability.

Yes, we provide private and group transfers to Disneyland Paris from major Paris airports (CDG, Orly, Beauvais), central Paris and other pickup points. The vehicle type is matched to your passenger and luggage needs. Book via our online form or contact us to arrange your journey.

Yes, we specialize in group transfers to Disneyland Paris. We have minibuses and vans that can accommodate 4 to 8 passengers with their luggage. Ideal for large families or groups of friends visiting the Disney parks.

We accept payments by credit card (Visa, Mastercard), cash (euros), PayPal, and bank transfer. For businesses, we also offer invoicing with deferred payment upon prior agreement.

Yes, all our drivers speak French and English fluently. Many also speak other languages such as Spanish, Italian, German or Portuguese. You can inform us of your language preference when booking.

We track your flight in real time using our flight tracking system. If your flight is delayed, we automatically adjust the pickup time. In case of early arrival, our driver will be present at the scheduled time or earlier if possible.

Yes, you can cancel or modify your booking free of charge up to 24 hours before the transfer. For later cancellations, please contact us as soon as possible so we can update your booking.

Our standard sedans can accommodate up to 3 passengers with 3 medium suitcases (23kg) and hand luggage. Our vans can transport up to 8 passengers with 8 suitcases. For sports equipment (skis, bikes, strollers), please inform us when booking.

Yes, we provide approved and suitable car seats free of charge: baby seats (0-13kg), child seats (9-18kg), and boosters (15-36kg). Please inform us of the age, weight and number of children when booking to ensure availability.

Yes, all our vehicles are recent, equipped with air conditioning, comfortable leather seats, and regularly maintained. We provide free fresh water, WiFi in some vehicles, and USB chargers for your devices.

Yes, our Meet & Greet service is included for all airport transfers. The driver waits for you in the arrivals hall with a sign with your name, helps with your luggage and accompanies you to the vehicle.

For airport transfers, the driver arrives 15 minutes before the scheduled landing time. For home or hotel pickups, he arrives 5 minutes before the agreed time. You will receive an SMS with the driver's contact details on the day of the transfer.

Yes, our transfer service is available 24/7, including holidays, weekends and nights. We provide transfers for all flights, even night or early morning ones.

Each transfer includes the vehicle, a professional driver, fuel, highway tolls, airport parking where applicable, comprehensive insurance and taxes. Everything is confirmed clearly when you book, with no surprises on arrival.

The journey from Charles de Gaulle Airport (CDG) to Disneyland Paris takes approximately 45 minutes to 1 hour depending on traffic. From Orly Airport, allow about 50 minutes to 1h15. We always choose the fastest route according to traffic conditions.

Yes, short stops (10-15 minutes) can be made along the way, for example to buy food or drinks. For longer stops or significant detours, please inform us in advance so we can plan your journey.

Yes, we accept small and medium-sized pets in our vehicles. They must be transported in an appropriate carrier or kept on a leash. Please inform us when booking.

Yes, we are a licensed transport company with all required VTC licenses. All our vehicles are insured with comprehensive liability insurance and passenger insurance. Our drivers are professional, qualified and hold an official VTC card.

Yes, we offer corporate transport services for seminars, conferences, corporate events and team transfers. We offer invoicing with payment terms for businesses upon prior agreement.

A detailed receipt is automatically sent to you by email after each journey. For businesses requiring a formal invoice with VAT, we issue it within 48 hours of service. All our documents comply with French regulations.